HEALTH & SAFETY POLICIES
The ASM Global-managed venues will be operating in consultation with ASM Global’s industry-leading VenueShield program, trusted protection for the live experience. This VenueShield program ensures that ASM facilities are clean and certified at the highest standards for the safety and health of guests, employees and clients. Our doors will be open in compliance with VenueShield protocols and State and City guidelines in addition to customizing those protocols based on the needs of each event organizer to create a safe and fun environment for all guests.
FACE COVERINGS ARE REQUIRED
Masks must be worn by everyone at all times in the venue, except while actively eating or drinking. Out of respect for the performers, musicians, venue staff and your fellow audience members, please keep your mask on while seated during the performance and at all times while in the Times-Union Center.
TOUCHLESS TICKET EXPERIENCE AND CASHLESS CONCESSSIONSTHIS EVENT IS BEING SOLD AT FULL CAPACITY
What cleaning protocols will the ASM-Jacksonville managed venues have in place to prepare for upcoming events?
ASM-Jacksonville will follow ASM Global’s VenueShield protocols and have each venue thoroughly disinfected before each event. During events, the venues will be continuously cleaned and disinfected, particularly in high touchpoint areas including, but not limited to handrails, elevator buttons, concession and merchandise countertops and door handles.
What precautions are in place for food and concession safety?
There are plexiglass shields at each point of purchase.
What other health and hygiene precautions will the ASM-Jacksonville venues be taking?
VenueShield signage is installed throughout to remind guests of health, safety, hygiene, and social distancing practices and additional hand sanitizing stations have been installed throughout the venues for guests to use during the event.